Sarah Hines: Be a Customer Service Superstar with Customized WP-Admin

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Published

September 20, 2015

When you work in WP-Admin every day, it’s wicked easy to navigate. But for users who are new to WordPress or only update their sites occasionally, the admin area can be full of WordPress-centric-lingo and not very intuitive. If you’ve created a customized front-end experience, why not take a few extra moments and tighten up the admin? It’s not difficult to make users happier and reduce the number of questions you get! We’ll cover customizing via both plugins and code, adding your own help documentation to the admin, and current best practices.

Prerequisites:
This talk is for individuals who are developing sites for other editors. The focus is directed at intermediate developers who wish to create their own WordPress admin customizations, but will touch on appropriate plugins to mimic the same functionality.

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Event

WordCamp Montréal 2015 34

Speakers

Sarah Hines 2

Tags

Customer Service 13
Dashboard 25
wp-admin 4

Language

English 8314

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